Why does my document take too long to process?

If your document is taking an unusually long time to process, consider the following factors that may be causing delays:

  • Large File Size – Documents with a high page count or extensive content take longer to process. If your file is very large, consider splitting it into smaller sections before uploading.

  • Complex Formatting – PDFs containing high-resolution images, intricate tables, charts, or scanned text require more time for AI analysis. If possible, ensure that the document is machine-readable rather than an image-based scan.

  • Internet Connection Issues – A slow or unstable internet connection may cause network, and consider switching to a different connection if needed.

  • High Server Load – If many users are uploading and processing documents at the delays during the upload and processing stages. Ensure you have a strong and stable same time, the system may experience temporary slowdowns. Try waiting a few minutes before reattempting the process.

  • Document Corruption – If your document is corrupted or improperly formatted, it may fail to process correctly. Try re-saving the file in a different PDF version or re-exporting it from the original source.

  • Background Applications – Running multiple heavy applications on your device at the same time may slow down processing. Try closing unnecessary applications to free up system resources.

  • Persistent Issues? – If the delay continues despite troubleshooting, contact support for further assistance.