The AI is not analyzing my PDF correctly. What should I do?

If you're experiencing issues with AI analysis of your PDF, follow these troubleshooting steps:

  • Check the PDF Format

  • Ensure that your PDF is machine-readable and not just an image-based document.

  • If your PDF consists of scanned pages, try using OCR (Optical Character Recognition) tools to convert it into selectable text.

  • Re-upload the Document

  • Sometimes, a corrupted upload may affect AI processing.

  • Try removing the file and re-uploading it to see if the issue is resolved.

  • Verify Document Structure

  • AI may struggle with highly complex formatting, such as multiple columns or embedded elements.

  • If your document has tables, graphs, or special formatting, consider converting it into a simpler format.

  • Test with Another PDF

  • Upload a different PDF to determine if the issue is specific to one document or a broader problem.

  • Contact Support

  • If none of the above steps work, reach out to ResearchCollab Support for further assistance.

  • Provide details about the issue, including the PDF's content type, format, and any error messages received.

This will help ensure that your research documents are analyzed accurately.