My shared research project is not visible to my team. How can I fix this?

If your team members cannot see the shared research project, try the following solutions:

Check Project Sharing Settings

  • Go to the Project Dashboard and locate the project.

  • Open "Project Settings" and make sure the visibility is set to "Visible" instead of "Private."

Verify Team Member Access

  • In "Manage Members," confirm that all intended collaborators are listed.

  • If someone is missing, use the "Invite Members" option to send them an access link.

Confirm Role Assignments

  • Ensure each team member has the correct role (Viewer, Editor, or Admin).

  • Without the right permissions, they may not be able to access the project.

Ask Team Members to Refresh Their View

  • The project may not appear due to a temporary sync delay.

  • Ask teammates to refresh their page or log out and back in.

Check for Expired or Incorrect Invite Links

  • If you invited users via email, ensure they have accepted the invitation.

  • If necessary, resend the invite from the "Manage Members" section.

Contact Support if the Issue Persists

  • If none of the above steps work, reach out to ResearchCollab’s support team for further troubleshooting.

Following these steps should ensure your team can access the shared research project without any issues.