My document upload failed. How can I fix this?

  • Check File Format – Ensure the document is in PDF (.pdf) format, as other file types are not currently supported.

  • Verify File Size – Confirm that the file does not exceed the maximum upload limit specified in your plan.

  • Try a Different Browser or Network – Switch to another browser or check your internet connection for stability.

  • Re-upload the File – Delete and re-upload the document to see if the issue persists.

  • Contact Support – If the problem continues, reach out to ResearchCollab Support for further assistance.